Shipping Policy

Free Shipping Service

At Bigtwin Club Spain, we are pleased to offer free shipping on all orders within Canada. Our shipping service operates Monday through Friday, ensuring your motorcycle gear and accessories reach you quickly and safely.

Shipping Highlights

No minimum order requirement for free shipping
All items shipped from our Whitehorse location
Free shipping throughout Canada
Delivery via trusted Canadian carriers
Standard delivery time: 3-5 business days
Order processing within 48 hours

Order Tracking

Every order is carefully monitored throughout its journey. Once your order is processed and shipped, you will receive:

An email confirmation with your tracking number
Real-time tracking updates
Estimated delivery date
Delivery confirmation notification

Shipping Areas

We currently offer shipping to the following areas:

Standard Free Shipping

All Canadian provinces
Canadian territories
3-5 business days delivery

Express Shipping

Available for urgent orders
1-2 business days delivery
Additional fees apply

Processing Time

Our standard processing time is as follows:

Orders placed before 2:00 PM EST on business days are processed the same day
Orders placed after 2:00 PM EST will be processed the next business day
Orders placed on weekends or holidays will be processed the next business day
Standard processing time is 48 hours

Shipping Restrictions

Please note the following shipping restrictions:

Some oversized items may require additional shipping time
Certain remote locations may experience longer delivery times
Hazardous materials are subject to special shipping regulations
International shipping is currently not available

Contact Information

For any shipping-related inquiries, please contact us:

602 Strickland St, Whitehorse, YT Y1A 2K7, Canada
+1 867-667-2888
ask@bigtwin-club-spain.com

Due to current circumstances, some deliveries may experience slight delays. We appreciate your understanding and patience.